Frequently asked questions

FAQs

Who are Zenith Dental Labs?

Zenith Dental Labs is a boutique digital dental laboratory specialising in high-precision restorative, implant, and aesthetic solutions. We focus on advanced CAD/CAM workflows, premium materials, and close clinical collaboration with dentists who value quality, predictability, and personalised service.

Who do you typically work with?

We primarily work with private and mixed dental practices that value high-quality restorative outcomes, digital workflows, and close collaboration. While our services are suitable for a wide range of clinicians, our focus is on predictability, aesthetics, and long-term success rather than high-volume production.

Is Zenith Dental Labs suitable for newly qualified or early-career dentists?

Yes. We regularly support early-career clinicians by providing additional guidance, planning input, and clear communication throughout the case workflow, helping build confidence and consistency in clinical outcomes.

Where are you based?

We are based in Leeds, UK and work closely with dentists nationwide. Collection and delivery options are available depending on location.

Do you offer try-ins for aesthetic cases?

Yes. Bisque try-ins or 3D-printed mock-ups available for complex aesthetic work.

How do I open an account with Zenith Dental Labs?

Opening an account is simple. Contact us directly and we will provide a short registration form to set up your practice details, delivery preferences, and billing information.

How do I send a case to Zenith Dental Labs?

Cases can be sent digitally via your preferred scanning platform or by emailing case details to our secure lab inbox. Once registered, you will receive clear instructions and ongoing support to ensure a seamless submission process.

What is the best way to communicate with the lab?

Direct communication is encouraged. You will have access to clear contact channels for case discussions, planning, and support.

What makes Zenith Dental Labs different?

– Boutique, high-end positioning
– Advanced digital workflows and precision manufacturing
– Personalised communication and clinician support
– Focus on predictability, aesthetics, and long-term outcomes

We aim to be a true extension of your clinical practice, not just a production lab.

Is there a minimum case volume?

No. We do not impose minimum volumes. Our focus is on quality and collaboration rather than quantity.

How are fees structured?

Fees are structured based on case complexity, materials, and services provided. Clear pricing is agreed in advance, particularly for implant, full-arch, and planning-intensive cases.

What payment terms do you offer?

Standard payment terms are agreed during account setup. For ongoing clients, we aim to maintain clear, professional, and fair billing arrangements.

What types of cases do you accept?

We accept a wide range of cases, including:
– Crowns and bridges (zirconia, lithium disilicate, layered ceramics)
– Implant-supported restorations (single units, bridges, full-arch FP1–FP3)
– Full-arch implant solutions
– Smile design and aesthetic rehabilitations
– Surgical guides and provisional restorations

If you are unsure whether a case is suitable, we encourage you to contact us for case assessment.

Do you work with digital impressions?

Yes. Zenith Dental Labs is a fully digital laboratory. We accept intraoral scans via all major platforms, including:
– 3Shape
– iTero
– Medit
– DS Core
– Carestream
– Smilecloud

Conventional impressions can also be accepted where required.

Do you offer smile design services?

Yes. We provide comprehensive digital smile design services, including facially driven planning, aesthetic previews, and collaboration with the clinician to ensure functional and aesthetic alignment before treatment begins.

What materials do you use?

We work exclusively with high-quality, clinically proven materials, including:
– Premium zirconia systems
– Lithium disilicate (e.max-type materials)
– Titanium bases and custom abutments
– Graphene-reinforced and titanium-substructure full-arch solutions

Material selection is guided by clinical indication, functional demands, and aesthetic expectations.

Do you provide case planning support?

Absolutely. We strongly believe in collaboration. We offer:
– Pre-case consultations
– Digital planning support for implants and full-arch cases
– Ongoing communication throughout the workflow

Complex cases are discussed before production to minimise chairside adjustments and surprises.

Do you offer clinical advice?

We provide technical and laboratory guidance related to materials, design, and workflows. Clinical decision-making remains the responsibility of the treating clinician, but we actively collaborate to support predictable restorative outcomes.

Can you work to my preferred workflow or protocol?

Yes. We adapt to your preferred clinical and digital workflows wherever possible, including impression techniques, occlusal schemes, implant systems, and restorative protocols.

How do you handle complex or high-risk cases?

Complex cases are reviewed carefully before acceptance. We may recommend a planning discussion, additional records, or phased workflows to minimise risk and ensure clarity before proceeding.

Can you support multidisciplinary cases?

Yes. We frequently collaborate on cases involving restorative dentists, surgeons, orthodontists, and other specialists to ensure cohesive planning and execution.

Do you offer education or training?

Yes. Zenith Dental Labs hosts hands-on courses, study clubs, and small-group training sessions focused on digital dentistry, implant workflows, and restorative excellence. These are delivered in our dedicated training space and in collaboration with leading clinicians.

Do you offer implant planning services?

Yes. Zenith Dental Labs provides comprehensive digital implant planning services, supporting clinicians from initial diagnosis through to final restoration. Our approach is prosthetically driven, ensuring implant positioning is guided by the final restorative outcome rather than surgery alone.

What implant planning services do you provide?

Our implant planning services include:
– CBCT and intraoral scan integration
– Prosthetically driven implant positioning
– Single implant, multiple implant, and full-arch planning
– Surgical guide design (tooth-supported, mucosa-supported, or bone-supported)
– Provisional and immediate loading planning where clinically indicated

Each plan is customised to the clinical scenario and the clinician’s preferred workflow.

Do you provide surgical guides?

Yes. We design and manufacture high-precision surgical guides tailored to your implant system and clinical requirements. Guides are planned digitally and fabricated to ensure accuracy, stability, and predictable implant placement.

Can you plan full-arch implant cases (All-on-X / FP1–FP3)?

Absolutely. Full-arch implant planning is one of our core services. We support:
– FP1, FP2, and FP3 workflows
– Immediate loading protocols (where appropriate)
– Provisional bridges and definitive restorations
– Titanium bar, graphene-reinforced, and monolithic zirconia solutions

All full-arch cases are discussed in detail prior to approval to ensure alignment on aesthetics, function, and timelines.

Do you work with my preferred implant system?

Yes. We are implant-system agnostic and can plan cases using most major implant brands. If you have specific system preferences, libraries, or surgical kits, these are incorporated into the planning process.

What do you need to start implant planning?

Typically, we require:
– CBCT (DICOM files)
– Intraoral scan or STL files
– Clinical photos (where available)
– Case notes outlining clinical objectives and constraints

For complex or aesthetic cases, a brief planning discussion is strongly recommended before proceeding.

Do you offer planning consultations?

Yes. We encourage planning consultations, particularly for complex or full-arch cases. These consultations help:
– Clarify clinical objectives
– Identify potential challenges early
– Optimise timelines and workflows
– Reduce chairside complications

Can you support immediate temporisation?

Yes, where clinically appropriate. We can plan and fabricate provisional restorations alongside surgical guides to support immediate loading or same-day temporisation protocols.

Is implant planning included in the restoration cost?

Implant planning fees depend on case complexity and scope. Planning, surgical guides, and restorations can be bundled or itemised. Clear pricing is always agreed in advance.

What types of implant crowns do you provide?

We provide a full range of implant crowns, including:
– Screw-retained implant crowns
– Cement-retained implant crowns (where indicated)
– Crowns on Ti-bases
– Crowns on CAD/CAM custom abutments

Each option is selected based on clinical requirements and restorative goals.

What materials are available for implant crowns?

We work with premium materials, including:
– High-strength zirconia (standard and high-aesthetic options)
– Layered zirconia for enhanced aesthetics
– Titanium bases and custom abutments

Material selection is guided by function, aesthetics, and implant position.

Do you design custom abutments?

Yes. We design and manufacture CAD/CAM custom abutments to optimise emergence profile, soft tissue support, and crown aesthetics, particularly in the anterior zone.

Are your implant crowns prosthetically driven?

Absolutely. All implant crowns are designed with a prosthetically driven philosophy, ensuring correct occlusion, emergence profile, and long-term maintainability.

Do you accept implant crown cases from different implant systems?

Yes. We are implant-system agnostic and can work with most major implant brands. Please specify the implant system and connection type when submitting the case.

What do you need to start an implant crown case?

Typically, we require:
– Intraoral scan or impression
– Implant scan body information
– Bite registration
– Shade selection
– Implant system and connection details

For aesthetic cases, clinical photographs are strongly recommended.

What are the turnaround times for implant crowns?

Typical turnaround times are:
– Implant crowns on Ti-base: 7–10 working days
– Crowns on custom abutments: case-specific, agreed in advance

Urgent cases may be accommodated upon request.

Are your implant crowns compliant with UK regulations?

Yes. All implant crowns are manufactured in compliance with UK MDR requirements, and appropriate custom-made device documentation is provided.

Can implant crowns be combined with implant planning?

Yes. Implant crowns can be fully integrated into our implant planning workflow, including surgical guide design, provisionalisation, and definitive restoration planning.

What is composite bonding injection moulding?

Injection moulding is a minimally invasive composite bonding technique where a pre-planned digital wax-up is transferred to the mouth using a transparent silicone stent. This allows precise, controlled injection of composite to achieve predictable aesthetic and functional outcomes.

Do you provide injection moulding stents?

Yes. Zenith Dental Labs designs and manufactures high-precision injection moulding stents based on a fully digital workflow, ensuring accuracy, fit, and repeatability.

What is included in an injection moulding stent case?

Typically, the service includes:
– Digital smile design or diagnostic wax-up
– STL-based stent design
– Transparent silicone injection moulding stent
– Optional reduction guides and matrices

All cases are tailored to the clinician’s bonding protocol.

What do you need to produce an injection moulding stent?

We usually require:
– Upper and lower intraoral scans
– Bite registration
– Clinical photographs (smile, retracted, occlusal views)
– Shade and aesthetic instructions
– Clear indication of teeth to be treated

For complex cases, a short planning discussion is recommended.

Can you help with case planning and smile design?

Yes. We offer facially driven digital smile design and diagnostic planning to ensure tooth proportions, midline, incisal edge position, and occlusion are addressed before stent fabrication.

Are your stents compatible with different composite systems?

Yes. Our injection moulding stents are material-agnostic and compatible with most commonly used injectable composite systems.

What are the turnaround times for injection moulding cases?

Typical turnaround times are:
– Digital wax-up and stent: 3–5 working days

Timelines may vary depending on case complexity and revisions.

How long are your turnaround times?

Turnaround times vary depending on case complexity. As a general guide:
– Single crowns: 5–7 working days
– Highly aesthetic single centrals: 7–10 working days
– Implant crowns: 7–10 working days
– Full-arch and complex cases: case-specific timelines agreed in advance

Urgent cases may be accommodated upon request.

Do you accept urgent or same-day cases?

Urgent cases may be accommodated depending on workload and case complexity. We recommend contacting the lab directly before sending urgent work to confirm feasibility and timelines.

How are cases packaged and delivered?

All cases are packaged carefully to ensure protection during transit. Delivery options and couriers are agreed with the practice to ensure reliability and traceability.

Do you offer collection and delivery?

Yes, depending on location and volume. Collection and delivery arrangements can be discussed during account setup.

Are your products compliant with UK regulations?

Yes. All restorations are manufactured in compliance with UK MDR requirements. Custom-made device statements and documentation are provided where applicable, ensuring full regulatory compliance and traceability.

What happens if a restoration needs adjustment or remake?

If a restoration requires adjustment, we assess the case collaboratively. Remakes related to laboratory error are addressed promptly. Remakes due to changes in clinical circumstances are discussed transparently before proceeding.

Do you provide warranties or guarantees?

We stand behind the quality of our workmanship and materials. Any issues are handled on a case-by-case basis with a focus on resolution and long-term partnership rather than rigid policies.

Do you outsource any of your work?

Core design and production processes are handled in-house. Where specialist manufacturing processes are required, we work only with trusted partners that meet our quality and regulatory standards.

How do you ensure confidentiality and data protection?

All patient data is handled securely and in compliance with UK GDPR requirements. Digital files are stored and transferred using secure systems.